I want a website designed, how do I start?
First of all, you've come to the right place. Whether you represent a company or you're looking for a personal promotion site, we can produce a quality job affordably. To start, the best thing to do is write down all the elements you'd like included in your site and then choose a couple of websites on the Internet that emulate what you are looking for. This helps the designers get a taste of the style you're interested in. The combination of these two elements will provide the best job estimate.
How should I provide content for my new site?
The best way to provide content is to email your text and/or image files to the designers at Jade Tiger Productions. If you are located in the Greater Los Angeles Area, an appointment to meet the designer can be made. If you are not local, phone consultation is a viable method of communication. In either case, communication throughout the job is key.
Who owns the website after it is designed?
Once the website is paid for in full, the rights belong exclusively to the company we design it for. The only thing we ask, which is a courtesy and not required, is that we can include a referral link on your site to direct others to the designers that constructed your work of art, Jade Tiger Productions.
I currently have a website, but it is old and in need of a new design. Can you work with a site that already exists and/or content already in place?
We frequently do website redesigns and makeovers. It is not a problem. In fact, it is becoming more commonplace and we highly encourage it. If a website is more than a couple years old, it is probably falling behind the times in terms of its look and public appeal. We can come in and refurbish and remodel your property.
I know nothing about web applications. Will you assist me in all phases?
We will provide hands-on consulting to assist you or your company in each and every phase of the project. We will allocate a place on our server for you to view your work in progress so that you may make any necessary changes. We will lead the way, guiding you, teaching you, so that your comfort level and familiarity will allow you to experience an enjoyable Internet experience.
Will my new site appear on search engines?
We will prepare your site with all the necessities it needs to be featured on search engines including all meta-tags and search engine tricks at no additional charge. This is called Search Engine Optimization. However, without the additional cost of search engine registration fees, we cannot guarantee your exact placement probability.
Can you host my site or do I need to go elsewhere?
For a small annual charge, Jade Tiger Productions does provide a limited amount of space for those who register domain names through us. However, for sites that require large amounts of available space, we can provide great deals through third party sources we have have confidence in.
What is your approximate rate? Is it fair?
Our rate varies highly because we want your business. Typically we charge an average hourly rate of $60, depending on which type of service you enlist. In our web department, single webpages have gone for as low as $200. We consider ourselves very fair because we will work within any budget. But the truth in all things is that you get what you pay for. A $6000 website is going to look considerably more advanced than a $600 website. But you will always get your money's worth and depending on our current workload, we are always willing to negotiate a mutually beneficial deal... because, above all, customer satisfaction is what keeps you coming back.
What programs do you use to create such designs?
We utilize all professional graphics, web, sound and film applications such as Adobe Photoshop, Illustrator, InDesign, Image Ready, Premiere, Quark Xpress, Macromedia Dreamweaver, Flash MX, Director, Swish, Swift 3D, Gif Animator, Acid Pro, Sound Forge and the list goes on.
Do you have some sort of payment plan?
For first time customers, we require a 30% deposit in order to start jobs over $100. Return customers in good standing can be invoiced for their project. For jobs ranging between $500-$5000, installment plans may also be set up. We can divide your total into two to six payments depending on necessity. For the rare job exceeding $5000, we require 30% deposit and half of the remainder at the halfway point.
I'm thinking about getting a logo for my startup company? But do I really need one?
Logos give brand-name recognition and add visual appeal to any document or web page. Because your logo is a unique graphic image, your visitors will naturally be drawn to it both on the web and on your printed materials. It is the simplest and most direct way of promoting a business, both now and the long-term.
What questions should I be asking myself when thinking about logo design?
What do I want my logo to represent? Where will my logo be displayed? What colors should my logo be? Should it include text, an image, or both? Should it have a special typeface? Does it need any special effects? How can it stand out from my competitors?
Can my logo design be copyrighted?
Yes. Copyright applications are provided by the Federal government along with a standard filing fee for submission. You may choose to handle the copyright application process on your own or, for a $75 fee, we will complete the entire copyright application process on your behalf. While submitting copyright forms are not required, it is highly recommended.
Do you set up contracts for client work?
We typically require an agreement for design jobs greater than $500. This is mutually beneficial to both us and our clients as it provides a good sense of business relations and leaves no room for gray areas. We provide as much in the contracts required from us as is required from you. To this day, every job has been successfully completed and we have not had one customer renege a contract.
I need a web ad banner. What kind of banners do you make and how quickly can you make them?
We can create static web banners, animated web banners, banners with image maps, and even Flash or JavaScript banners. As for how quickly, our turnaround time depends on our workload and how many jobs are ahead of yours. However, if you require a rush order, we charge a 25% additional cost and will place your order on the top of the pile.
Why can't I just design a website myself? I can learn and save myself money.
The amount of time it takes to learn professional web design skills, coupled with the price of all the needed software, makes it prohibitive for most people. However, there is another factor to consider. Saving a few bucks by doing it yourself may cost you more than a few bucks in lost business. According to recent studies, web users are more picky and impatient than ever, typically visiting only the first three results from a query, with 1 in 5 searchers spending 60 seconds or less on a linked Web document. According to research at Pennsylvania State University, people make instantaneous judgments about whether to stay on a site, and if a site doesn't the give the right impression, users will bypass it. A page has to be well-designed, easy to load and relevant to a searcher's needs, otherwise, by the time three minutes have elapsed, 40 percent of searchers will have moved on. The researchers analyzed more than 450,000 Web queries submitted to search engines in a 24-hour period. The pages that led to the longest stay times and the most linked leads were the websites that were best designed and professionally viable.
If you have any questions you would like answered or added to our FAQ section, please email us and we will respond promptly.